Henann Regency Resort and Spa

The property was kept clean, maintained well and the facilities were great including the pools and the pool bar - the staff we’re out of this world kind and attended to everything requested to make sure you were comfortable.

I like how friendly the staff were. During check-in, the guest ahead of me had a lot of queries so the transaction took a while. All Front Office staff were engaged but the ones who fell in line in another lane were entertained already even if I arrived ahead of them. I patiently waited, but one FO staff, Apple, made a way so she could process my check-in. And as an extra mile, she was able to give me a room at 1pm. I had a wonderful check-in experience because of Apple. The property was also close to the beach and clean.

Staff were amazing. Everyone smiling at you all the time. Private chair at beach.

Just a couple of steps away from the beach.

We really loved how spacious and comfortable the bed was. Never had king size bed that size. The location was excellent, very easy to get anywhere whether it be Station 3 or 1. There was able sun beds on the beach and it was great to see that people didn’t place their towels on the sun beds to reserve and not use them for hours, very respectful. The best thing about this Henann Regency is the very kind and friendly service you receive from the minute you walk in from everyone that works at the resort. Beach security guards were excellent, but all the staff that worked in Christina’s Restaurant were exceptional, from the staff that worked the morning shift to the staff that worked the afternoon shift, they always provided outstanding service and were always very attentive. Alyza, Red and Angela were superb. We highly recommend this resort and would definitely stay here again.