This is what you call a holiday… the staff are always available but not hovering. They are polite and genuine. The service is impeccable and the facilities are just beautiful yet relaxing. Nothing is too hard for them and the food choices are wide and varied but all very good. I would definitely recommend this hotel to anyone who wants to experience top quality service in a friendly yet professional atmosphere
Paul
2024년 8월
The property was kept clean, maintained well and the facilities were great including the pools and the pool bar - the staff we’re out of this world kind and attended to everything requested to make sure you were comfortable.
Kayla
2024년 5월
breakfast and location
Glenn
2024년 10월
I like how friendly the staff were. During check-in, the guest ahead of me had a lot of queries so the transaction took a while. All Front Office staff were engaged but the ones who fell in line in another lane were entertained already even if I arrived ahead of them. I patiently waited, but one FO staff, Apple, made a way so she could process my check-in. And as an extra mile, she was able to give me a room at 1pm. I had a wonderful check-in experience because of Apple. The property was also close to the beach and clean.
Alain
2024년 8월
Location was great staff were very polite and helpful. Buffet was great also worth the money when comparing to London prices. Our room was pool access so convenient for us..... Open door jump in pool worth the extra.
Francis
2024년 3월
Staff were amazing. Everyone smiling at you all the time. Private chair at beach.
Filippe
2024년 11월
The location was great, beachfront and pool in the middle of the hotel. Breakfast was great, loads of choices. Staff were great, greeted everyone with a smile.
Kyle
2024년 4월
Just a couple of steps away from the beach.
Ma
2025년 1월
Perfect location, huge territory for such a tiny island as Boracay is, very smiley and good trained field staff including the security guys. Facilities are in condition despite being a bit old and needing a repair somewhere. We got what we paid for, and our time there was awesome firstly because of the exceptional location in front of the beach with dedicated sunbeds that you never have to be worried about.
Maxim
2025년 1월
We really loved how spacious and comfortable the bed was. Never had king size bed that size. The location was excellent, very easy to get anywhere whether it be Station 3 or 1. There was able sun beds on the beach and it was great to see that people didn’t place their towels on the sun beds to reserve and not use them for hours, very respectful. The best thing about this Henann Regency is the very kind and friendly service you receive from the minute you walk in from everyone that works at the resort. Beach security guards were excellent, but all the staff that worked in Christina’s Restaurant were exceptional, from the staff that worked the morning shift to the staff that worked the afternoon shift, they always provided outstanding service and were always very attentive. Alyza, Red and Angela were superb. We highly recommend this resort and would definitely stay here again.
Erik
2025년 4월